Terms and Conditions
Welcome to Quick Metal Shop. By placing an order with us, you agree to the following terms and conditions:
Refund Policy
Please note that we do not offer refunds for products that are made to order. Each product listing will indicate if the product is custom-made.
Inspection of Goods
We require that all products be inspected at the time of pickup or upon delivery. In case of any issues, please contact our office via email at officemanager@quickmetalshop.com immediately.
Payment Terms
All payments are due at the time of order placement, as most of our products are custom-made. Taxes applicable to your order include a 10.5% Puerto Rico state tax and a 1% municipal tax. If you are tax-exempt, please send the relevant documentation to officemanager@quickmetalshop.com.
Delivery and Performance
Quick Metal Shop is committed to delivering high-quality services in accordance with agreed-upon timeframes. However, our obligations are best-effort, and we do not guarantee specific results. We cannot be held responsible for any claims for damages brought against the client by third parties.
Claims and Complaints
To be considered valid, any claims must be made in writing via recorded delivery to our registered office within 8 days of receiving the goods or services.
Jurisdiction
All contractual relations between Quick Metal Shop and its clients will be governed exclusively by the laws of Puerto Rico.